Privacy Policy
Last Updated: February 15, 2026
Effective Date: February 15, 2026
1. INTRODUCTION
Pssly ("we," "our," or "the App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our mobile application.
BY USING PSSLY, YOU CONSENT TO THE COLLECTION, USE, AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS POLICY, DO NOT USE THE APP.
Important: By creating an account, you automatically consent to anonymous analytics collection to help us improve the App. You can opt out at any time through Settings → Privacy → Analytics Consent.
We reserve the right to modify this Privacy Policy at any time, with or without notice. Changes will be effective immediately upon posting. Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy. It is your responsibility to review this policy periodically.
2. INFORMATION WE COLLECT
2.1 Information You Provide Directly
When you create an account and use the App, you provide:
- Email address – Required for account creation and authentication
- Username – Your unique identifier visible to other users
- Full name – Optional display name
- Profile information – Avatar, bio, preferences (optional)
- Content – Posts, photos, descriptions, comments, reactions
- Location data – GPS coordinates when creating location-tagged posts and viewing nearby posts
- Social interactions – Follows, likes, comments, shares
- Support communications – Messages, feedback, bug reports
2.2 Information Collected Automatically
When you use the App, we automatically collect:
- Device information – Device type, model, manufacturer, operating system version, device identifiers (advertising ID, device ID), screen resolution, language settings
- Location data – Precise GPS coordinates, approximate location, location history (when permissions are granted)
- Usage data – Features used, screens viewed, time spent, tap/scroll patterns, session duration, frequency of use
- Log data – IP address, access times, error logs, crash reports, performance data
- Analytics data – User behavior patterns, feature engagement, conversion funnels, retention metrics
- Network information – Connection type (Wi-Fi, cellular), carrier, network strength
- App interactions – Buttons clicked, forms filled, searches performed, notifications opened
2.3 Photos and Media
Premium subscribers who upload photos grant us permission to access, store, process, and display those photos within the App. We do not access your device's photo library beyond the specific images you choose to upload. Uploaded photos are stored on Supabase's secure cloud infrastructure.
Photo metadata (EXIF data) including location coordinates, camera settings, and timestamps may be extracted and used for features like automatic location tagging. You can control whether location data is attached to your posts through privacy settings.
2.4 Information from Third Parties
We may receive information about you from:
- Authentication providers – If you sign in with third-party services (future feature)
- Payment processors – RevenueCat, Google Play, Apple App Store provide transaction data, subscription status, and payment history
- Analytics providers – PostHog, Sentry, and other analytics services provide aggregated usage insights
- Law enforcement – Legal requests or court orders may require us to collect additional information
3. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
3.1 Core App Functionality
- Create and manage your user account
- Authenticate your identity and secure your account
- Display your profile, posts, and activity to other users (based on privacy settings)
- Enable social features (following, likes, comments, sharing)
- Process and display location-tagged posts on maps
- Calculate statistics, achievements, and badges
- Provide personalized content and recommendations
3.2 Subscriptions and Payments
- Process subscription purchases and renewals
- Manage premium features and access control
- Handle billing inquiries and payment disputes
- Prevent fraud and unauthorized transactions
- Send payment receipts and subscription updates
3.3 Communications
- Send transactional emails (verification codes, password resets, important account updates)
- Deliver push notifications for app activity (likes, comments, follows) – controllable in settings
- Send promotional communications and feature announcements (opt-out available)
- Respond to support requests and customer service inquiries
3.4 Analytics and Improvement
- Analyze app usage patterns and user behavior
- Monitor app performance, errors, and crashes
- Conduct A/B testing and feature experiments
- Improve UI/UX design and user experience
- Develop new features and enhance existing ones
- Generate aggregate statistics and insights
- Train machine learning models for content moderation and recommendations
3.5 Safety and Security
- Detect and prevent fraud, abuse, spam, and unauthorized access
- Enforce our Terms of Service and Community Guidelines
- Moderate content for policy violations
- Investigate suspicious activity and security incidents
- Protect the safety of users and the integrity of the App
- Respond to user reports and content takedown requests
3.6 Legal Compliance
- Comply with applicable laws, regulations, and legal processes
- Respond to law enforcement requests and court orders
- Enforce our legal rights and defend against claims
- Prevent illegal activity and protect public safety
4. LOCATION DATA
4.1 How We Use Location Data
The App collects precise location data (GPS coordinates) when you:
- Create a post with location tagging enabled
- Use the map feature to view nearby posts
- Enable location-based features in settings
Location data is used to:
- Display posts on the interactive map
- Show posts from nearby users
- Calculate location-based statistics and achievements
- Provide location-specific features and recommendations
- Verify legitimate use of the App (ensuring posts are created in restrooms)
4.2 Location Privacy Controls
You can control location data through:
- Device permissions – Grant or revoke location access in your device settings
- Private Location mode – Obfuscates your exact coordinates within approximately 200 meters while maintaining general accuracy
- Manual location entry – Choose a location without using GPS
- No location posts – Create posts without attaching any location data
Disabling location services will limit certain features such as map viewing and location-based statistics.
4.3 Location Data Retention
Location data is stored indefinitely as part of your post history unless you delete the associated post. We may retain location data even after deletion for fraud prevention, legal compliance, or analytical purposes (in aggregated, anonymized form).
5. ANALYTICS AND TRACKING
5.1 Analytics Services
We use third-party analytics services to understand how users interact with the App:
- PostHog – Product analytics, user behavior tracking, feature usage, conversion funnels, A/B testing
- Sentry – Error tracking, crash reporting, performance monitoring, debugging
These services collect:
- Device information (type, OS, version)
- Usage patterns (screens viewed, features used, session duration)
- Performance metrics (load times, error rates)
- Anonymous user identifiers (not linked to your email or name)
5.2 How We Use Analytics
Analytics data helps us:
- Identify and fix bugs and crashes
- Understand which features are popular
- Improve app performance and stability
- Make data-driven product decisions
- Optimize user experience
- Measure marketing campaign effectiveness
5.3 Analytics Consent and Your Choices
By creating an account, you automatically consent to anonymous analytics collection. This helps us improve the App and provide better features for all users.
You can opt out of analytics at any time through the App's privacy settings:
- Navigate to Settings → Privacy → Analytics Consent
- Toggle off "Analytics Consent" to disable tracking
- What we track: Anonymous usage data only. We do NOT collect your email, name, or phone number in analytics tools. You are identified only by an anonymous user ID.
- What happens when you opt out: We stop collecting analytics data. Note: Crash reporting may still occur to maintain app stability.
Opting out limits our ability to provide personalized features and may delay bug fixes that affect you specifically.
6. INFORMATION SHARING AND DISCLOSURE
6.1 Sharing with Other Users
Based on your privacy settings:
- Public profiles – Your username, profile picture, bio, posts, statistics, and activity are visible to all users
- Private profiles – Your content is visible only to approved followers. Your profile header (username, avatar) remains visible for discovery.
- Location data – Displayed on maps to other users when you create public posts with location tagging
- Social interactions – Followers, following lists, likes, and comments may be visible to other users
6.2 Sharing with Service Providers
We share information with trusted third-party service providers who help us operate the App:
- Supabase – Backend infrastructure (database, authentication, file storage, edge functions)
- RevenueCat – Subscription management and payment processing
- Google Play / Apple App Store – Payment processing, subscription billing, refund handling
- PostHog – Product analytics and user behavior tracking
- Sentry – Error tracking and performance monitoring
- Cloud storage providers – Secure storage of photos and user-generated content
These service providers are contractually required to protect your data and may only use it to provide services to us. They cannot use your data for their own purposes.
6.3 Sharing for Legal Reasons
We may disclose your information if required or permitted by law:
- To comply with legal obligations, court orders, subpoenas, or government requests
- To enforce our Terms of Service or other agreements
- To protect our rights, property, or safety, or that of our users or the public
- To prevent fraud, abuse, or illegal activity
- To cooperate with law enforcement investigations
- In connection with a merger, acquisition, bankruptcy, or sale of assets
6.4 Aggregate and Anonymized Data
We may share aggregate, anonymized data that does not identify you personally for:
- Industry research and reports
- Marketing and promotional purposes
- Public-facing statistics (e.g., "1 million posts created")
- Academic or scientific research
6.5 No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share anonymized, aggregated data with partners as described above.
7. DATA SECURITY
We implement industry-standard security measures to protect your information:
- Encryption – Data in transit is encrypted using TLS/HTTPS; data at rest is encrypted on secure servers
- Password protection – Passwords are hashed and salted using bcrypt or similar algorithms
- Access controls – Strict internal access policies limit who can view user data
- Regular security audits – Periodic reviews and penetration testing
- Secure infrastructure – Hosted on secure, compliant cloud platforms (Supabase)
- Monitoring and logging – Automated detection of suspicious activity
However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
8. DATA RETENTION
We retain your information for as long as necessary to:
- Provide the App's services
- Maintain your account
- Comply with legal obligations (e.g., tax records, fraud prevention)
- Resolve disputes and enforce agreements
- Protect our legitimate business interests
8.1 Account Deletion
If you delete your account:
- Your profile and most personal data will be deleted within 30 days
- Your posts may be anonymized rather than deleted if they are part of public discussions
- Some data may be retained in backups for up to 90 days
- Data required for legal, security, or fraud prevention may be retained longer
- Aggregated, anonymized analytics data may be retained indefinitely
8.2 Inactive Accounts
Accounts inactive for more than 2 years may be automatically deleted, and you will be notified via email before deletion.
9. YOUR RIGHTS AND CHOICES
9.1 Access and Control
You have the right to:
- Access your data – View your profile, posts, and account information through the App
- Update your data – Edit your profile, username, email, and other account details
- Delete your data – Delete individual posts or your entire account through Settings
- Export your data – Request a copy of your data in a portable format (contact support)
- Object to processing – Opt out of analytics, marketing, or certain data processing activities
9.2 Privacy Settings
You can control your privacy through the App:
- Public/Private profile – Settings → Privacy → Profile Visibility
- Location privacy – Enable Private Location mode to obfuscate exact coordinates
- Analytics consent – Settings → Privacy → Analytics Consent
- Push notifications – Settings → Notifications
- Email preferences – Settings → Email Notifications
9.3 Device Permissions
You can manage the App's access to device features through your device settings:
- Location services (GPS)
- Camera (for photo uploads)
- Photo library (for selecting images)
- Push notifications
9.4 Marketing Communications
You can opt out of promotional emails by clicking "Unsubscribe" in any marketing email or adjusting settings in the App. You cannot opt out of transactional emails (e.g., verification codes, account security alerts).
10. CHILDREN'S PRIVACY
The App is not intended for users under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.
If we learn that we have collected information from a child without proper parental consent, we will:
- Immediately delete the account and all associated data
- Notify the child's parent or guardian (if contact information is available)
- Prevent future access to the App
If you believe a child has created an account, please contact us immediately at [email protected].
11. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to, stored, and processed in countries other than your own, including the United States and other jurisdictions where our service providers operate. These countries may have different data protection laws than your country.
By using the App, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy, including:
- Standard contractual clauses with service providers
- Data processing agreements
- Compliance with applicable data protection frameworks (e.g., GDPR, CCPA)
12. COOKIES AND TRACKING TECHNOLOGIES
The App uses cookies and similar tracking technologies to:
- Maintain your session and keep you logged in
- Remember your preferences and settings
- Analyze usage patterns and measure performance
- Provide personalized content and recommendations
Types of technologies used:
- Cookies – Small text files stored on your device
- Local storage – Data stored locally in the app for offline functionality
- Device identifiers – Unique IDs for analytics and advertising
- SDKs – Third-party software development kits (PostHog, Sentry, RevenueCat)
You can control cookies through your device settings, but disabling them may affect app functionality.
13. THIRD-PARTY LINKS AND SERVICES
The App may contain links to third-party websites, services, or content. We are not responsible for the privacy practices, content, or security of these third parties.
We encourage you to review the privacy policies of any third-party services you interact with. This Privacy Policy applies only to Pssly.
14. CONTENT MODERATION AND REPORTING
We may review, monitor, and moderate user-generated content to:
- Enforce our Terms of Service and Community Guidelines
- Detect and remove prohibited content (nudity, harassment, illegal activity)
- Respond to user reports of violations
- Prevent spam, fraud, and abuse
- Comply with legal obligations (e.g., DMCA takedowns, court orders)
Content moderation may be performed by:
- Automated systems (AI-based content scanning)
- Manual review
- User reports and community flagging
Accounts that violate policies may be suspended or terminated, even if you are a paying subscriber. We reserve the right to remove any content or ban any user at our sole discretion without notice or refund.
15. DATA BREACH NOTIFICATION
In the event of a data breach that affects your personal information, we will:
- Comply with applicable data breach notification laws
- Work to remediate the breach and prevent future incidents
16. EUROPEAN PRIVACY RIGHTS (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR)
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time, for any reason, with or without notice. Changes may be made to:
- Comply with new laws or regulations
- Reflect changes in our business practices
- Add new features or services
- Improve data security or privacy protections
- Address user feedback or concerns
When we make material changes, we will notify you by:
- Updating the "Last Updated" date at the top of this policy
- Posting a notice in the App
- Sending an email to your registered address (for significant changes)
Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy. If you do not agree with changes, you must stop using the App and delete your account.
18. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
- Email: [email protected]
- Subject Line: Include "Privacy Request" or "Data Request" for faster processing
19. ACKNOWLEDGMENT AND CONSENT
BY USING PSSLY, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, DISCLOSURE, AND PROCESSING OF YOUR INFORMATION AS DESCRIBED HEREIN.